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These terms set out the rules that apply when you access 788pub, use your account, and carry out transactions — including through Coins. ph and Bank Transfer. Access to 788pub depends on local law and is available only in eligible regions.
By opening and using a 788pub account, you agree to these terms in full. They apply to every action you take on the platform — logging in, browsing the lobby, placing a bet, or moving funds through your account wallet. Where a specific rule applies to a payment channel, such as Coins. ph or Bank Transfer, the steps and limits shown during the transaction on your account screen form part of these terms. These terms are written in plain language, but they are a binding agreement. If anything is unclear, you should raise a question with our support team before proceeding. We may update these terms when our services change or when applicable rules require it. When that happens, the revised version is published here and takes effect from the date shown at the top of this page. Using your account after an update is posted means you accept the revised terms. If you do not agree with a change, you should stop using the account and contact support to discuss your options. Your account dashboard shows the current agreement version you accepted at login.
Transactions made via Coins. ph are governed by both these terms and Coins. ph's own service conditions. The amount, limits and confirmation steps shown in your account at the time of the transaction are the authoritative record.
Bank Transfer instructions and any applicable processing notes are displayed during the transaction flow in your account. Follow those screens exactly; we cannot adjust a transfer once it leaves the sending institution.
The version of these terms you accepted is recorded in your account. You can check the current accepted version by reviewing your account settings after login.
Not every activity on or around 788pub falls under the same set of rules. This section clarifies which areas these terms govern directly and where separate conditions apply.
These terms apply fully to account registration, login, session use, and any action taken while you are logged in — including game play and wallet activity.
All deposits and withdrawals processed through your 788pub wallet — whether via Coins. ph, Bank Transfer or any other method shown in your account — fall within this policy.
Game content supplied by studios such as Bigtime Gaming, Habanero, PlayStar and Joker is subject to each studio's own usage terms alongside ours. We make that content available; the studio publishes its own rules.
External services you access through links on this site — including payment providers and identity verification tools — operate under their own terms. We are not responsible for those third-party conditions.
These terms are not only obligations — they also set out what you can ask of us. You have the right to review any record of your account activity, raise a correction if something looks wrong, and contact support if you need clarification on how a rule applies to your situation. Your transaction history, including all Coins. ph and Bank Transfer entries, is accessible in your account dashboard at any time after login. If a record appears incorrect, you can flag it directly through the support contact route described below. We will review the flagged entry and respond through the same channel. Account details such as your registered contact information can be updated from your account settings page — the fields and verification steps for each update are shown there. We aim to handle correction requests within the timeframe shown on the support contact page; that timeframe is the authoritative figure, not any estimate given here.
Your full transaction log — including wallet credits, game activity and payment entries — is available in your account dashboard. No separate request is needed to view it.
Contact and profile details can be updated through your account settings. Follow the verification steps shown on that screen; changes take effect once the required confirmation is completed.
If a term is unclear or a charge looks wrong, open a support ticket before taking further action. Include your account reference and a description of the entry you are questioning.
Our support team handles policy questions, account corrections and transaction queries. The contact routes are listed in the support section of this page.
If you have a question about how these terms apply to your account, or if you need to dispute a transaction record, these are the contact routes available to you.
Open the chat widget from any page in your logged-in account to reach us directly. Use this route for urgent account or transaction queries covered by these terms.
For written records of a policy query or correction request, send an email to our support address shown in your account contact page. Include your account reference in the subject line.
Our Help Center lists specific articles on account rules, payment conditions and the steps to raise a formal query. Access it through the Help link in your account menu.
These terms cover not just conduct but also how we handle the data your account generates and how you can request changes to it.
Account data — including transaction records, login history and wallet activity — is stored and used in line with our Privacy Policy. That document is linked from the footer of every page and forms part of the overall agreement.
We use session cookies to keep your account active while you browse the lobby. You can manage cookie preferences through the settings shown in the cookie notice that appears on your first visit.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact support immediately through the live chat route so we can review the session logs.
If you want to request a correction to personal data held on your account, or ask a question about retention, submit a written request through the email support route. We will confirm receipt and respond within the period stated on our contact page.
These are the questions we hear most from account holders when they read through the policy.
Yes. These terms apply to every session regardless of device — phone, tablet or desktop. The same rules cover your account activity, wallet transactions and game use whether you are on mobile or a browser on a larger screen.
When we update the terms, the revised version is published on this page with the effective date shown at the top. Your account dashboard also records the version you accepted. Continued use of your account after the update date means you accept the revised terms.
Yes. Open a support ticket through the live chat or email route and include your account reference along with the transaction entry you are questioning. We review flagged entries and respond through the same channel you used to contact us.
The limits and steps for each payment method are shown on your account screen during the transaction. Those on-screen figures are the authoritative amounts — check them before confirming. We do not publish static limit tables here because they can change.
Account data is retained in line with applicable rules and our Privacy Policy. If you want to ask about the retention period for your specific data or request a correction, submit a written request through the email support route listed on our contact page.
Studios such as Bigtime Gaming, Habanero, PlayStar and Joker supply game content under their own usage terms. When you play a title in our lobby, both our account terms and the studio's content terms apply. We make the game available; the studio's own rules govern how the game mechanics work.